Email Management
All businesses have catch-all email addresses - ones like dare@cybermedia.co.in or contact@domain.in . And you need to allow many employees to access and reply to these mail addresses. Employees also need to know what mails have been answered and what the previous mails from a given sender have been.
Sproutit's Mailroom service attempts to do exactly that. The Sproutit mailroom, which calls itself a "simple email helpdesk", is very much 'work in progress' with many rough edges. It sometimes gets tracking information wrong, and does not have facilities to print or to backup locally. But at a base price of US$ 9 per month for three users and 500 messages (free for 100 messages and an ad inserted into every mail out) that is worth living with. We use mailroom to handle mails
Market Research Surveys.
One of the major elements of cost (and time) in a market research project is the survey. Reaching across to all the respondents takes both time and money. And that is where online surveys come in. You set up the survey online and invite respondents to come to the page and fill it up. You can set it up as an open survey that anyone can answer or a closed one that, only those who get an invite from you can fill in.
Survey Monkey is an online service that lets you configure and run online surveys.
SurveyMonkey offers three plans, a basic free one and a monthly plan at US$ 19.95 and an annual plan at US$ 200 per year. The key difference between the plans is the number of responses you can get per month and the number of questions for a survey .
Survey Monkey offers multiple (15) question types and questionnaire templates. The paid versions also offerthe ability to download your responses to a spreadsheet (or database).
Zoomerang Basic is free and is limited to 30 questions and 100 responses per survey and the responses are available only for 10 days. Otherwise you have professional education and non-profit plans. Professional comes at US$ 599 per year (US$ 799 with mobile, including 100 mobile credits), Zoomerang also does cross-tabs, filtering and customizable charts.